TRUST PAY Personal Information Protection Policy

TRUST PAY understands the importance of protecting the personal information we have obtained from our users. We will comply with the laws and regulations regarding the handling of personal information, guidelines set by the government, and other norms. We will establish the following personal information protection policy and continue doing our best to protect our users' personal information.

1. Management of Personal Information

TRUST PAY will establish, implement and maintain a policy, system, plan, implementation, inspection and review of personal information protection management in order to keep personal information accurate and up-to-date, prevent and correct the leakage, loss or damage of personal information, and take necessary measures such as maintaining a security system, developing an internal management system and thorough employee education.

2. Acquisition of Personal Information and Scope of Use Purposes

TRUST PAY will not collect personal information from our user beyond the scope necessary to achieve the purpose for which our user has given us their consent. We do not handle personal information (hereinafter referred to as "use for other purposes") and take the necessary measures to ensure that personal information is not used for unintended purposes.

3. Prohibition of Provision of Personal Information to Third Parties

TRUST PAY will properly manage the personal information it has obtained and will not provide personal information to third parties except in the following cases

  1. With consent from the user
  2. When providing the service to a contractor to perform services services requested by the person
  3. When it is necessary to provide the information in accordance with laws and regulations

4. Supervision of Contractors With Personal Information

If TRUST PAY entrusts personal information to a third party in order to achieve the purposes of use for which the user has given their consent, TRUST PAY will investigate the third party and enter into a contract with them, and will require them to manage the information the same way we do.

5. Inquiry of User Information

Should the user wish to disclose, correct, delete, erase, or suspend the use of their personal information, we will respond to their request in accordance with their rights regarding their personal information after confirmation of identity. Please contact the TRUST PAY Customer Support below for any inquiries, complaints or consultations regarding personal information.

6. Compliance with laws and regulations

TRUST PAY will continuously review and improve this policy and our management of personal information protection in compliance with the laws and regulations, national guidelines and other norms regarding the handling of personal information and to further enhance our protection of personal information.

TRUST PAY Customer Support

  • The TRUST PAY Customer Support tries to respond as soon as possible, but it may take up to 2 business days for us to reply to your request.